Help & Faq’s

Help & FAQs · Icon Web Solution

Help and frequently asked questions

Straight answers about cost, timelines, ownership, SEO, support and hiring developers. Can’t find what you need? Ask us and a real person replies within one working day.

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  • Free first call and estimate
  • Written scope before work starts
  • You own the code, designs and accounts
  • Reply within one working day
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CostProcessSupport

(01)Topic

Cost and quotes

Still have a question? Ask us directly. You will get an answer from the person who would work on your project.

How much does a website or app cost?

It depends on the number of pages or screens, features, integrations and content. After a short call we send a written estimate with a price per milestone, so you know the cost before any work starts.

Do you charge for a quote?

No. The first call and the written estimate are free, with no obligation.

How do payments work?

Payments are tied to milestones in the written scope. You pay for each stage as it is delivered.

Can you work to a fixed budget?

Yes. Tell us your budget range and we suggest what can be built well within it, and what could come in a later phase.

(02)Topic

Process and timelines

How long does a project take?

A business website usually takes a few weeks; stores, apps and custom software take longer. You get a timeline with the written scope.

How will I see progress?

On a staging site you can open at any time, plus written updates on what changed and what is next.

What do you need from me to start?

Your goals, any brand assets (logo, colours, photos), content or a content plan, and access to existing accounts if we are taking over a site.

How do I order a website design?

Send us your requirements through the contact page. We reply within one working day, then agree the scope with you on a short call.

(03)Topic

Ownership, security and privacy

Who owns the code and designs?

You do. Code, designs, domain, hosting and store accounts are in your name, and we put that in writing.

Will you sign an NDA?

Yes. We sign your NDA on request before you share confidential information.

How do you keep my website secure?

Updated software, secure hosting configuration, backups, SSL and least-privilege access. We can also run regular maintenance for you.

(04)Topic

SEO and marketing

Is SEO included when you build a website?

Technical SEO is part of every build: fast pages, clean structure, metadata, schema and redirects. Ongoing SEO and content are a separate service.

Why is link building important?

Links from relevant, trusted sites help search engines judge your authority. We focus on earning quality mentions rather than buying low-quality links.

Can you help me show up in AI search results?

Yes. Clear, well-structured answers, schema and consistent business details help AI assistants such as ChatGPT and Google AI Overviews understand and cite your business.

(05)Topic

Support after launch

Do you help after launch?

Yes. We can maintain, update and grow your website or app, or hand everything over to your own team.

Can you take over a website another company built?

Usually, yes. We review the code and hosting first and tell you honestly what is worth keeping.

Can I update the website myself?

Yes. We build on editors you can use, and show you how to update content, products and pages.

(06)Topic

Hiring developers and international clients

Can I hire a dedicated developer?

Yes. Monthly, hourly or fixed-scope engagements for React, Node.js, PHP, Laravel, WooCommerce and Shopify. See hiring options.

Do you work with clients outside India?

Yes. We build for businesses outside India too, for example in Australia, with overlap in your working hours. See how we work internationally.

Do you offer IT training or internships?

(07)Let’s talk

Still have a question?

Ask us anything about your project. You will get an answer from the person who would work on it.

  1. 1
    We reply within one working dayWith questions, or a call slot in your time zone.
  2. 2
    A short discovery callGoals, users, budget range and deadline.
  3. 3
    A written scope and quoteMilestones, a price for each and full code ownership in writing, before any work starts.

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